Dynamics 365 Developer

Location

Fully Remote - US

Type

Full Time

Role : Dynamics 365 Developer
Location: Remote

Job Description
We are looking for an experienced Dynamics 365 Developer with deep expertise in Customer Service Workspace with Contact Center (CSW) and Customer Insights – Journeys (CI) to design, develop, and implement scalable CRM solutions. 

This role requires hands-on experience in configuring and customizing CSW components such as Voice and Chat channel setup, Workstreams, Session templates, Agent Scripts and Macros, as well as CI components such as Real-time marketing journeys, Segments, Email Templates, Compliance profiles, Event Management and in general integrations, and Power Platform tools. 
The consultant will be responsible for delivering high-quality solutions in collaboration with technical and business teams. 
This position involves hands-on development and coordination across multiple workstreams to ensure successful project outcomes.

This is a remote position.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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